SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. We're always striving for quickest delivery to our customers!
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries please contact us.
What about customs?
You may or may not have any custom fees depends on your country regulations. Unfortunately we are not responsible for any custom fees once the item(s) have shipped.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships! It will contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it could take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase could sometimes be sent in separate packages, even if you've specified combined shipping.
For any other inquiries, please contact us! .
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOSS FITNESS STORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bossfitnessstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super good and thanks for free shipping.
Best webstore ever! happy with my purchase
is awesome, you have my 100% positive feedback
With a discount, is the perfect purchase. Very happy with the store
quick, exelent quality, best seller I worked with!
awesome . thank you!
Good quality, fast delivery, recommend!
Good quality and fast delivery
Recommend!!
The crop was offered with a fair discount, so how could I resist the temptation A+
corresponds 100% to the description. thanks!
quality super! true to description.
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
It was my third order in this store. Thanks!
Store A++++
excellent service and quality!
Very good , thank you
I looked through all the reviews before ordering, so I'm extremely happy with the purchase
No issues, as described!
As I can judge from my experience, the quality of is more than satisfactory
in this store is a really good offer. i wasn't disappointed.
Great quality! Customer service #1
My came in time. I'm really happy! thank u~
Probably the cheapest available in online store
Free Shipping and Love my new CROP! Recommend!
Reviews are helpful so, I risked ordering from this shop. Fortunately quality was really A + and it arrived before the deadline! A+ Store
It's totally worth buying, comfortable and stylish.
Though I've merely had this product for three days two weeks I'm quite happy with it. This is a lucrative bargain. I ordered it for my a friend of mine. We were both dazzled with the quality of the. The purchased product actually came swiftly and I was quite happy. way outran my suppositions. I would definitely recommend this item. like it so much I am already planning to buy more.
Thanks for
Very cool , I received it in good condition. Thanks to the store!
Great processing time, no complaints! Highly recommended!!
I bought on sale, was delighted with the quality
I am happy, came quick and is what u expected
thank you! quality is good! I like it!