SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. We're always striving for quickest delivery to our customers!
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries please contact us.
What about customs?
You may or may not have any custom fees depends on your country regulations. Unfortunately we are not responsible for any custom fees once the item(s) have shipped.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships! It will contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it could take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase could sometimes be sent in separate packages, even if you've specified combined shipping.
For any other inquiries, please contact us! .
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOSS FITNESS STORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bossfitnessstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
that's a bargain! looks perfectly
Sooooo amazing!! I love it so much and would recommend! c: shipping was super fast btw** incredibly impressed and for sure buying from this store again!!
Delivered in good condition. Beautiful color!
Excellent quality, reallllllly satisfied. would recommend
thanks, these pants are amazing!
to get such a cheap online was inspiring. i'm glad i stumbled upon this amazing store
Pants all as described! Very good made. Thanks
Fast delivery
really awesome, totally worth what i paid for it
Thanks a lot!! All is OK!
was packed very well. very cool... came fast. recommend.
This store offers best deals,thnaks to the seller! these pants are my favorite!
I completely satisfied with the product. Thank you for the great customer service!
Looks like on picture, very nice pant Thanks!
Everything came totally fine, pants my husband loves them! zip up pockets, a must with him.
Good item and fast shipping. Thank you so much!
These pants are awesome and very comfortable. Fast delivery!
super cool ! just arrived
Just received them, no flaws found, perfect!
thank you pants are awesome, always happy with your service.
Very good!
Thanks for fast shipping! The is better than I expected!
Great purchase
Perfect! This in good condition and it is very cool
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
I was wondering where to buy online, and thankfully found this store!
I really like this . very beautiful. Thnx!!
Such a good item for sale in a really reputable shop!
Glad I could find a online, recommend
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
I bought on sale, was delighted with the quality
Perfect quality for reasonable price! Good deal! Thank you store!
The best part is free shipping :) Huge thanks to the seller!
modest price, top quality!
fully matches description.
excellent! Quality as the description. Everyone is happy. Recommend!
for such a low cost has a surprisingly high quality