SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. We're always striving for quickest delivery to our customers!
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries please contact us.
What about customs?
You may or may not have any custom fees depends on your country regulations. Unfortunately we are not responsible for any custom fees once the item(s) have shipped.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships! It will contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it could take 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase could sometimes be sent in separate packages, even if you've specified combined shipping.
For any other inquiries, please contact us! .
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOSS FITNESS STORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bossfitnessstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wasn't going buy online, I did it! Thank you
another great order of ! no problems
Couldn't find a anywhere but in this store. Nice job!
Discounted or not, is a lovely purchase. Totally as described, 100% true to the picture
discount for is a great. i'm going to order it again as i was extremely satisfied with the purchase the last time
quality as expected. i surely reccommend
This was a really beneficial purchase. Thanks to the webstore owner!
Superior quality and service!
super quality! thanks for !
It took me some time to compare with other similar offers, but now I'm completely sure I made a great deal.
Fast delivery and excellent quality. Absolutely satisfied with the product. Thank you so much. Will order more. I recommend the store.
Glad I could get online. The quality is as high as in any offline store. recommend!
just wait and see, you won't be disappointed :-) quality of just super!
Very fast shipping, good quality! Thank you!
Thank you! Received exactly as in the description.
Perfect , well match my expectations. Thank You.
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
Looks great, I don't find any defects… Shipping was quite fast and arrived without problems.
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
makes a nice gift, glad i bought it
Everything came quickly, thank you, I am really happy.
all as described! Thanks
Thank You Very Much. Very cool. Color as the photo.
It looks amazing! Thanks :-)
This is easily one of the best, if not the first-class deals of thiscategory I have ever had the joy to use. I am convinced it is a good obtainment. It got in the mail before then it was predicted and saved me a lot of hassle, since I needed it emergently. I was remarkably glad with the customer service. I favor itself, have not pointed out any reasons tobe unhappy about. Definitely recommend.
Thanks for fast delivery and good quality of my new !
is even cooler than i expected
Free shipping is everything. I'm glad I didn't have to pay extra. Thanks to the store for this !
Good quality! Thanks
Thanks to the seller! Now i don't have to be worried where to buy online
Though I've hardly had this for a day or two a week I'm quite satisfied with it. This was a cost-effective deal. I bought it for my friend. We were both excited with the quality of thegood. The purchase actually came in a flash and I was quite pleased. way outdid my desires. I would positively recommend this item. like it so much I am already planning to order more.
Well made , fits & works perfectly
great
on sale is quite an attractive offer. great webstore
As for my review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
that's a bargain! looks perfectly